Ellen M. ordered some Blueprints. Although the USPS said they were delivered, the mailbox was empty. The result: "Hi Folks, I just wanted to say thank you for your excellent customer service. While I can't imagine what a neighbor would want with the insoles, your quick replacement of the mis-delivered package went far beyond my expectations. Your fast phone follow-up and courteous service were the best. You rock!"
Warm Regards and Happy New Year,